CFI MEMBERSHIP FAQ
CLICK HERE to view the member benefit grid
Don’t see what you’re looking for?
E.mail: [email protected]
CFI Memberships make great gifts, and now many at-home benefits can be enjoyed no matter where you live! Go to this page to review membership benefits. Enter the recipient’s information under the shipping info and your information will go under billing. An email will be sent to the recipient once processed. If there are special instructions of which we need to be aware, please email us at [email protected].
ARE MEMBERSHIPS TAX-DEDUCTIBLE?
All member levels are tax-deductible. Starting at the Director’s Circle level and above there is an estimated tax-deductible portion. Check the levels & benefit page. You’ll receive our tax ID# with your confirmation of purchase.
WHAT IS THE VALUE TO UPGRADING MY MEMBERSHIP AND HOW DO I UPGRADE?
A higher-level membership affords you additional benefits and privileges. More screenings, more access, more great film!
Email [email protected] or leave voicemail at 415-526-5869 to talk about options.
HOW CAN I GET A REPLACEMENT MEMBERSHIP CARD?
In an effort to reduce our carbon footprint, we are no longer mailing out physical member cards. Member numbers are no longer necessary; please use the email address you used to sign up for membership to purchase tickets online. If you are joining us in person, please give your name at the box office to recieve your member discount.
WHAT ARE FREE MEMBER SCREENINGS?
We are very lucky that many film studios work with CFI to offer free film screenings for our members to get the word out about films. While the Smith Rafael Film Center is temporarily closed, all member screenings will be made available via free online streaming. These are screenings exclusively for members, and availability is honored on a first-come first served basis.
HOW DO I FIND OUT ABOUT FREE MEMBER SCREENINGS?
An email invitation is sent to active members, based on the number of free streams available as determined by the film studio or rights owner. The invite will indicate the timing, viewing platform, and any restrictions for watching the film.
Screening invitations are non-transferrable.
WHY AM I NOT GETTING MEMBER EMAILS?
You may not be receiving invites because of the following:
- Not all members receive every email
- Not all members are invited to all member screenings, for example. To get invited to more member screenings, you might want to consider upgrading your membership
- We don’t have your email address or it is incorrect in our database
- email us to confirm
- Your membership has expired
- Totally fixable. Click here to renew!
- You have unsubscribed to CFI emails
- Re-subscribe! Visit rafaelfilm.cafilm.org, go to the bottom of the page to the ENTER EMAIL box, type in your email and follow the instructions
- Your email provider is blocking our emails or sending them to your junk/spam folder
- Add [email protected] to your address book
If none of the above offer solutions, we want to solve the mystery. Email [email protected].
WHEN CAN I BUY TICKETS TO THE MILL VALLEY FILM FESTIVAL?
MVFF tickets go on sale to members before the general public. And even further, MVFF tickets go on sale to members by membership level. The higher your membership, the earlier you get to purchase. A great reason to upgrade.